Technical update, april 8, 2008 this is a rerelease of this update. The rereleased kbexpertisebeginner kbinfo kb938371 describes a software update that you must install as a prerequisite to windows vista service pack 1 (sp1). This update is available from the windows update web site. Install this update to enable future updates to install successfully on all editions of windows vista. Install this update to enable future updates to install successfully on update for windows vista for x64-based systems ( kb938371 ) brief description windows vista update kb938371 : usb mouse not recognized thread starter: jan emmelkamp started: 11 apr 2008 8:30 am utc replies: 35 kb938371, vista help, windows vista technical support questions. Legacy and new windows vista versions and window vista software kb938371 will not install, vista help, windows vista technical support questions. Legacy and new windows vista versions and window vista software kb938371 keeps failing operating systems hi all this update for vista 64 keeps failing. I have tried installing from windows update to download ing a standalone installer. Microsoft admits installing kb937287 with other windows updates will not work, and as pulled the patch. Therefore you have to install kb937287 i just installed windows vista ultimate sp1 intregated, and when i ran updates i failed at installing one update; ' kb938371 '. I did some searching, dag magnus bardal" dmbardal kb938371 appears to block updates - juliancaudle(remove : 19-apr-08 12:08:01: i have vista home premium sp1 installed. Also have kb938371 installed successfully on 492008. Expert pc help and advice including news, hardware reviews, forums, buying advice and software downloads from pc advisor kb938371 is a multi-component update that supports the successful install of sp1 and allows it to be uninstalled. Kb937287 updates the windows vista servicing stack. both try downloading kb937287 from here, but don't install it then download it kb938371 from here but don't install it yet disconnect from internet, disable uac, anti-virus, and i am having a problem when installing kb938371 from windows update. It asks for a restart but will not configure on restart hence reverts to previous should i do information that makes life easier when it comes to installing, managing, and using kb938371 → a software update is available for the windows vista installation software feature; kb938371 : a software update is available for the windows vista installation components kb937287 which is the servicing stack update and kb938371 which is a multi-component update are both required before installing windows vista sp1. Update installed. I recently installed windows vista update and that is when my problems started. Problem starts . At first windows started prompting me it found new unknown kb938371 : update for windows vistaserver 2008 kb943170: update for windows vistaserver 2008 (v2) kb943509: update for windows vistaserver 2008 (v4) apply kb938371 . From microsoft: . For other asia pacific english language pack models. Please view the list below. If you have windows vista ultimate, or windows vista enterprise, update for windows (kb935509) should be on the list. If you have any other version, update for windows kb938371 - kb938371 -x86 2 281 kb (unpacked: 2,56 mb) as you can see this is 1 more than the previous version, kb935509 and kb937954 is new. Kb937286 is removed from this version. Update for windows vista (kb935509) - ; update for windows vista ( kb938371 ) - ; update for windows vista (kb937287) - build this update is required prior to installing kb938371, the second prerequisite update and is required to prevent potential loss of data on bitlocker encrypted systems during update for windows vista ( kb938371 )-march: group policy preference client side extensions for some users are reporting that the re-released kb938371 is causing problems with usb devices such as mice, keyboards and flash drives. According to pcmag, microsoft has released the has released two more updates (both labeled "important") via windows update which are needed to install sp1. Kb937287 updates the windows vista "servicing stack," while kb938371 is a kb937287 is a servicing stack update and kb938371 is a multi-component update. However, kb938371 will not be offered to windows vista enterprise windows vista ultimate users if you are going to install kb938371 windows vista if you are running avg - close it down before installing this update. It gave me serious problems having it running. In the following sequence, after installing the first update of kb935509, you have to run windows update and check for updates again to see kb937287, and likewise for kb938371 windows vista requires at least 2 prerequisite updates - kb938371 and kb937287, plus kb935509 for vista enterprise and ultimate only that have to be installed before sp1. Kb937287, which is the servicing stack update, and kb938371, which is a multi-component update, are both required before installing windows vista sp1. Once done downloading it, restart and run windows update again and you should find kb938371 waiting. Download it and believe me this is the last step to glory. Now restart the vista home basic and home premium users need to install kb938371 and kb937287 only, while vista ultimate and business need to install those updates plus kb935509 as well to make running vista home premium on dell inspiron 1720. Perquisite update kb938371 was installed on 214 and kb932787 went in on 215. To date no problems have super winmatrixian group: members posts: 1695 joined: 23-december 06 member 28640 all i got was two 4mb files( kb938371, kb937287), but no sp kb938371 is a multi-component update that supports the successful install of sp1 and allows it to be uninstalled. Kb937287 updates the windows vista servicing stack. both update for windows vista (kb935509) update for windows vista (kb937287) update for windows vista ( kb938371 ) but still not sp1, is it normal thanks kb937287 which is the servicing stack update and kb938371 which is a multi-component update are both required before installing windows vista sp1. Having dropped kb935509 in january, only kb938371 and kb937287 remained. But microsoft hit a speed bump with the update for the vista installation software feature, namely kb937287. Start wndows update afterwards and go through the process three times in total downloading (kb935509) -, (kb937287) -build (x86) and ( kb938371 ) in each if you have any other version, update for windows kb938371 should show up in this list. Reboot your machine when prompted. If you do not have vista ultimate or enterprise if you have any other version, update for windows kb938371 should show up in this list. Reboot your machine when prompted. If you do not have vista ultimate or enterprise, update then download kb937287 followed by kb938371 and your system should say "windows vista service pack 1". One of my fellow mvps who is part of the official windows vista service pack the "save my login" feature allows you to automatically login to the forum without re-typing your login information. However, with this feature activated, anyone else who uses kb949939, kb937287, kb935509, and kb938371 . These are permanent packages designed to ensure that the computer will still function properly if sp1 is later uninstalled. The technologies - called kb937287 and kb938371 - are marked "important" and will install automatically if a windows user has windows update set to the update for windows vista ( kb938371 ) this update consists of fixes for several components (including the trustedinstaller), increases the success rate for installing the service this update is required prior to installing kb938371, the 2nd prerequisite package, and is required to prevent potential loss of data on bitlocker encrypted systems during